Customer Support Executive
Customer Service | Dhaka | Full-Time
Applications ClosedAbout the Department
This department plays a vital role at Shobdotori, contributing to the success and growth of our platform in unique ways. Team members collaborate across functions, solve challenging problems, and help create an exceptional experience for readers and authors alike.
About the Role
We are hiring a Customer Support Executive to assist our readers and handle book order-related queries via phone, chat, and email.
We are seeking someone with experience including:
Compensation
18000-28000 BDT/month
Exact amount will be finalized based on skills, experience, and overall performance during the selection process.
Shobdotori will also provide you with:
- Monthly incentives - Lunch facility
Extra benefits you will get:
- Festival bonus - Career growth opportunities
About Shobdotori
Shobdotori is Bangladesh’s next-generation online bookstore, dedicated to connecting readers with their favorite books and empowering authors to reach wider audiences. Our team is passionate about innovation, quality, and providing a seamless experience for everyone who engages with our platform. By joining Shobdotori, you will become part of a dynamic and collaborative environment where your ideas are valued, your skills are nurtured, and your contributions directly impact the growth and success of the company.
We foster a culture of continuous learning, creativity, and teamwork. You will have opportunities to work with talented professionals across departments, take ownership of challenging projects, and grow your career in a supportive and inspiring workplace.
Shobdotori as an Equal Opportunity Employer
At Shobdotori, we celebrate diversity and inclusion. We are committed to building a workplace where everyone feels valued, respected, and empowered to succeed, regardless of race, religion, gender, age, sexual orientation, disability, or any legally protected characteristic.
We believe that diverse perspectives lead to better ideas, stronger collaboration, and innovative solutions that help us grow and serve our customers better. By joining our team, you will be part of a culture that prioritizes fairness, equity, and the personal and professional growth of every employee.
Shobdotori actively encourages candidates from all backgrounds to apply. We strive to provide reasonable accommodations to applicants with disabilities and ensure a recruitment process that is transparent, inclusive, and supportive.